Mohd Rudzainy
bin Abdul Rahman

Project Manager

Nasi Forge PLT · Malaysia

Working across multiple roles on multiple projects, including revotickets.my and diveos.mv.

Digital Product Owner

Maxis Broadband · Kuala Lumpur, Malaysia

Short term position to relieve a staff member who was going on maternity leave.

• Develop and maintain a product roadmap for Q3 and Q4 2024.
• Collaborate with various stakeholders to gather requirements and ensure alignment with business goals.
• Create, maintain, and prioritize the product backlog to ensure that the development team is always working on the most valuable tasks.
• Write user stories, acceptance criteria, and requirements.
• Work closely with the QA testers, UX/UI designers and development team to clarify requirements and remove obstacles to ensure timely delivery of features.
• Conduct user research, gather feedback and iterate on designs before development begins.
• Analyze product performance using analytics tools and data to make informed decisions about product enhancements and features.
• Collaborate with business teams to develop and execute go-to-market strategies for new product launches.
• Work to resolve customer issues and ensure a high level of customer satisfaction.
• Regularly update stakeholders on product progress, upcoming features, and any challenges faced.

Platform Designer

Ace Resource Advisory Services · Kuala Lumpur, Malaysia

Work in a UX team of 6 designers which supports multiple business groups under one holding corporation.

• Assigned to a business group specialising in palm oil production.
• Participated in requirement gathering workshops for 4 different projects.
• Delivered 4 Figma prototypes for projects:
  • Proof of concept mobile & web app for grading fresh fruit bunch.
  • Web & mobile app for monitoring tree health using multispectral imaging.
  • Web & mobile app for palm oil seed production.
  • Web & mobile app for R&D activities.
• Left early from my 2-year contract to find a more flexible working environment.

UI/UX Developer

Affin Bank · Kuala Lumpur, Malaysia

Plan and manage Affin Group web consolidation project.

• Managed a junior UX designer who was handling multiple projects.
• Planned and executed UX workshops for all stakeholder levels for the digitalisation of Affin Bank’s services.
• Participate and provide feedback for vendor’s solution presentations.
• Decided not to proceed after probation due to work culture mismatch.

Senior Frontend Engineer

Kaodim · Selangor, Malaysia

Maintain and build new features in the existing system.

• Technology stack: Ruby on Rails, ReactJS, SCSS.
• Decided to leave to take care of my then sick father.

UI/UX Designer

Rev Asia · Selangor, Malaysia

Redesign says.com from the ground up.

• UX research on how to optimise reader’s and writer’s experiences for news portals.
• Revamp says.com UI.
• Research on optimising workflow for the tech team across multiple news portals.
• Left after being called back by the UI/UX team in DXC Technology. Unfortunately the pandemic situation then has caused all new hirings to be frozen.

UI/UX Designer

DXC Technology · Selangor, Malaysia

• Reports directly to the Director of Engineering / Automation.
• Design UI/UX for SAAS-like applications based on user stories provided by BAs.
• Design and build concepts for marketing pages.
• Get feedback from stakeholders from different regions of the world.
• Left due to contract not getting renewed due to internal restructuring.

IT Manager (acting Chief Technical Officer)

Pacific Trustees Berhad · Kuala Lumpur, Malaysia

Temporary position to help a friend manage a job listing app that I built for his company.

• Manage the IT department for the group of companies which includes one senior and one junior IT executive.
• Managed business disaster recovery plan.
• Liaise with service providers and present solutions directly to the Board of Directors.
• Successfully planned and executed a disaster recovery drill.
• Worked with other departments on IT related matters.

Front End Web Developer / Programming Bootcamp Mentor

NEXT Academy · Kuala Lumpur, Malaysia

Mentor:

• Mentor students for a 9-week bootcamp.
• Topics covered in the boot camp includes Ruby, ActiveRecord, Basic HTML & CSS, Basic JavaScript, Sinatra framework and Ruby on Rails framework.
• Have mentored a total of 14 intakes.
• Main tasks was to assist students with their assignments throughout the 9-weeks bootcamp as well as giving lectures, doing class revisions, reviewing student assessments and other classroom related tasks.
• Assist other departments on company activities such as live events and other marketing programmes.

Front End Web Developer:

• Develop and maintain in-house web applications for Next Academy.
• Daily tasks include building new features, review pull requests and bug fixes.
• Take away from the experience: Working in a team to build and maintain a Ruby on Rails apps, ReactJS framework, building and working with various APIs.

Lecturer for Diploma & Foundation

Universiti Tenaga Nasional · Selangor, Malaysia

• Lecturing for diploma and foundation classes.
• Course subjects include Introduction to C Programming, Web Programming, Introduction to Computer, Basic Computing Skills, and Multimedia subjects.
• Develop a new diploma programme in multimedia for accreditation submission.
• Supervise and coordinate student activities as well as university programs.

HRA / Business Development Executive

Malaysia Maritime Association · Selangor, Malaysia

• Worked in a project management team to build a maritime academy in Seri Manjung, Perak and in Rawang, Selangor from the ground up.
• Coordinate with property developers and the Fire and Rescue Department (Bomba) to secure premises for leasing and obtain safety certifications necessary for operating a learning centre with accommodation.
• Assisted in the development of syllabus for a basic seamanship programme.
• Liaise with officials from the Marine Department of Malaysia for accreditations, reporting and other official businesses.
• Manage day-to-day operations of the academy.
• Plan, supervise and coordinate student activities.

L1 Technical Helpdesk Specialist

Jones Lang LaSalle Technology Service Center · Selangor, Malaysia

• Main role was to be the first point of contact for users experiencing technical issues, including software, hardware, network, or system-related problems.
• Supported mainly India and Australia users, as well as users from Singapore, New Zealand and Hong Kong.
• Diagnose and resolve technical issues which involved guiding users through step-by-step solutions over the phone, using remote desktop tools to access their systems, or escalating issues to higher-level support teams when necessary.
• Document all technical support interactions, including the nature of the issue, troubleshooting steps taken, and resolutions provided.
• Resigned from the role to join a project management opportunity.

Web / Graphic Designer

Teras Solutions Sdn Bhd · Selangor, Malaysia

• Rebranding the company’s corporate image.
• Involved in most of the company’s web portal projects as the lead designer.
• Involved in conducting and facilitating training on web design using Joomla! 1.5.

Web Designer (Practical Training)

MSC Management Services Sdn Bhd · Selangor, Malaysia

Involved exclusively in the design phase for the development of Seri Malaysia Hotels web portal. The site has since been revamped.

General Factory Worker

Asahi Kosai · Selangor, Malaysia

Worked part time at a factory while waiting for my STPM result.

Key takeaway: Learned the principle of Kaizen.

Crew

McDonald’s (Golden Arches Sdn Bhd) · Selangor, Malaysia

Worked part time as floor and kitchen crew while waiting for my SPM result.

Key takeaway: “Clean as you go”.

Freelance Digital & Multimedia Consultant

rudzainy.com · Malaysia

Providing a comprehensive range of services tailored to meet the diverse needs of clients across various industries.

• Services spans digital marketing strategies, multimedia content creation, graphic design, video production, and website development.

Full Stack Developer & Product Designer

Gugel.my (Software as a Service) · Malaysia

Plan, design and build a link management app.

• Tech stack: Ruby on Rails 7, Bootstrap 5.
• Archived repo: GitHub.

Full Stack Developer & Product Designer

Hoojah.my (Software as a Service) · Malaysia

Plan, design and build a debating app.

• Tech stack: Ruby on Rails 6, ReactJS, Bootstrap 4.
• The project has been archived.
• Writeup: behance.net/gallery/175206951/Hoojah

Stage Manager

SudirMANIA (Indie Musical Theatre Production) · Selangor, Malaysia

Responsible for ensuring that all elements of the production come together seamlessly for the show.

• Worked closely with the director, designers, and production team during pre-production planning stage to understand the vision for the show and assist in creating a production schedule.
• Scheduling and running rehearsals, ensuring actors are on time and prepared, coordinating with the director to facilitate the creative process, and keeping detailed notes on blocking, cues, and technical requirements.
• Served as a central point of communication between all members of the production team, including designers, crew, and performers.
• Keeping accurate records of all aspects of the production, including rehearsal schedules, blocking diagrams, and technical cue sheets.
• Resigned from position mid-production due to constraints during the pandemic.

Director, Co-Writer & Producer

Orang Kasar (Indie Theatre Production) · Selangor, Malaysia

Directed, co-write and produced an indie theatre play for directing class at Revolution Stage.

• “Orang Kasar” is an adaptation of a play written by Anton Chekov (The Bear).
• The production ran for 5 days with a total of 7 shows.
• Directed 2 main cast and 3 supporting cast members.
• Involved in the end-to-end production process.

Volunteer Teacher

Fugeeschool · Selangor, Malaysia

Volunteered to teach Introduction to the Internet and the basics of how websites work.

Freelance Designer & Digital Print Management Consultant

Trimedian Enterprise · Selangor, Malaysia

Design and manage digital designs for web and print.

Bc. (Hons) Information Technology (Multimedia Studies)

Universiti Kebangsaan Malaysia (UKM)

Full Stack Ruby on Rails Web Development Bootcamp

Next Academy